The Your ProSocial access card in Settings shows the access currently available to your account and where it comes from.
Common access types
ProSocial membership
An active membership includes the full skill-pack catalog and full coaching features. If you cancel, access continues through the paid period shown by the billing portal.
One-time skill pack
A one-time purchase grants that specific pack. It does not automatically include every other pack or an ongoing membership.
Human coaching
An active paid relationship with a ProSocial coach can include full ProSocial access for the life of that relationship.
Coach or organization access
A coach practice or organization may sponsor your access through its member roster. That access can end if you leave the roster or the sponsor’s billing ends. Your personal account and history remain yours.
More than one source
Access sources can overlap. Buying or receiving one type does not erase another valid source. If you already have an active personal membership, you will not be charged for a second one.
If the access card does not match what you expect, contact support@tryprosocial.com with the email on your account and the purchase or invitation you expected to use.