ProSocial uses Stripe for payments, receipts, payment methods, and subscription billing. ProSocial does not store your full card details.
Open billing settings
Open Settings
In ProSocial, choose Menu, then Settings.
Find Your ProSocial access
The access card shows your active personal membership and its billing controls.
Open the billing portal
Use the billing button to securely manage your payment method, invoices, and renewal through Stripe.
Cancel a membership
Cancel through the billing portal. Cancellation stops renewal; it does not retroactively refund the current paid period. Your access continues through the end date shown in the portal unless another account action, such as account deletion, ends it sooner.
One-time packs
A pack purchase is not a recurring subscription. It grants the named pack only. Stripe sends the payment receipt. If you bought a pack before creating an account, ProSocial emails you a link to claim it.
Promotion codes
Enter a valid promotion code in the ProSocial checkout where the offer-code field appears. The purchase page determines what is being sold; a code cannot change a pack checkout into a different product.
Refund or payment question
Email support@tryprosocial.com. Include the account email, purchase date, and the product name. Do not send card numbers or other payment credentials.