Email support@tryprosocial.com for account, purchase, or privacy help.
Include:
- your account email
- the page or feature
- what happened and the exact error
- the date, time, and timezone
- your browser and device
- a screenshot with private information removed
For a purchase, include the product and purchase date. Safe details are your account email and a clear description of what happened.
If sign-in fails
Email from your account address. If that address is gone, say so in the email.
Immediate danger
If you or someone else is in immediate danger, contact local emergency services.