Deleting your ProSocial account is immediate and irreversible. It is different from canceling a membership.
What deletion does
- You lose access to ProSocial on every device immediately.
- Your ProSocial profile, coaching data, stored files, and active sessions are removed through the account-deletion process.
- Future personal subscription renewals are stopped.
- Active human-coaching access ends.
- Historical payment records kept by Stripe are not deleted by this control.
- Deletion does not issue a refund.
Before deleting
If you only want to stop renewal, cancel the membership instead.
If you are the only owner of an active coach or organization account with other members, transfer ownership to an existing administrator first. ProSocial will not silently promote an ordinary member.
Delete the account
Open Settings
Choose Menu, then Settings.
Open the danger zone
Read the deletion summary and any ownership warning.
Confirm deletion
Enter the required confirmation exactly as shown and submit. There is no grace period or undo.
For a privacy request you cannot complete from the account, email support@scienceofpeople.com.